Questions About Payment

Contact the Pazar3 Customer Care Center if you aren’t able to find the answers to your questions below:

What’s the Cost of Advertising?

Registering an ad costs 30 MKD +18% VAT or 50 MKD +18% VAT, depending on your item’s category. Detailed payment information is provided to you once the registration process is complete. Find out what it costs for a specific category. You can edit and renew your ad once it’s published for the price of 30 MKD +18% VAT.

Additional Advertisement Options

Advertisers can add additional options in order make their ads more visible. Advertisers can add additional options to make their ad more distinctive. Ad registration is free. You can choose whether or not to activate additional options. If you've already activated an ad with extra options but no longer wish to use them, you can simply deactivate that ad and create a new one without any extra options. If you need any assistance, feel free to contact our support team.

Gallery - Your ad is displayed in the Gallery section located on the right side of the search page. The Gallery displays 3 ads at a time, randomly rotating the ads that are relevant to the search criteria. Price: 90 MKD + 18% VAT
Logo Mark – Your company’s logo is displayed on the right side on the ad space in the search pages. This option is available for companies only. Price: 90 MKD + 18% VAT
Special Labeling - Your ad is highlighted with a yellow background in the search pages which makes it stand out from the competition. Price: 90 MKD + 18% VAT
Top Positioning - Your ad is displayed among the top in related search results. Five randomly selected ads that are related to the search criteria are displayed in top position of every page. Price: 160 MKD + 18% VAT
Automatic Renewal - Your ad is automatically renewed every 3 day (six times) over a period of 18 days. Price: 160 MKD + 18% VAT
Receive SMS Notifications - You no longer need to check your mailbox all the time in anticipation of new messages. Notification of new replies to your ad will come to you via SMS. SMS Notification will be sent only for new answers. Price: 90 MKD + 18% VAT for two weeks.
Exclusive Advertisement (Private Advertisers): Gallery + Special Labeling + Automatic Renewal + Top Positioning + SMS Notifications. Price: 472 MKD + 18% VAT
Exclusive Advertisement (Companies): Gallery + Logo Mark + Special Labeling + Automatic Renewal + Top Positioning + SMS Notifications. Price: 544 MKD + 18% VAT

Payment Methods

Payment can be made using a payment card or through bank transaction.

The Procedure for Paying with Your Credit Card:

When you choose to pay by credit card, you are required to fill out your card’s number, expiration date and CVC2/CVV2 number (the last 3 digits on the back of the card). Security regarding credit card transactions on Pazar3 is handled by the Halkbank AD system which uses the latest version of SSL protection technology.

Payments can be made with MasterCard or Visa cards that allow online payments.

With the payment realization, your payment card details are automatically saved in your Pazar3 account. Pazar3.KOM DOOEL doesn’t have information about, neither has access to the details of your payment card. The payment card details are being securely saved by the bank system, according to the highest security standards. If you would like to remove your card from your Pazar3 account, please click on “Payment Methods” and select the option “Remove Card”.

By activating the service for Automatic reactivation of extra options, the service is activated automatically and repeats after the expiration of the definition period, until you cancel it. The payment is made from your saved card. If you do not have a saved card, the payment will be made from the balance of your user account. "Your entered data is securely stored and will not be shared with third parties. When a payment is made using a payment card, the card details are automatically saved to your Pazar3 account. To remove a saved card, go to the ""Payment Methods"" section and click on ""Remove Card."" Learn more about our payment policy here: ""Questions About Payment"". The amount will be charged from your saved card. If you don’t have a saved card, the amount will be deducted from the balance of your account. "

You Have Made the Payment, but the Ad has not yet Been Published

You must make sure that you have selected the correct category for your item. Pazar3 has the right to decline advertisement or change categories if you list your item in the wrong category.
Once payment is complete, it takes a minimum of 1-2 hours for Pazar3 administrators to review the ad. Ads that violate the Pazar3 Rules for Advertisement will be denied. You will be allowed to make changes and resubmit the ad for review. Ads that are paid after midnight will be published the following morning.
Check your spelling if you can't find your ad in the search pages (read the Pazar3 Search Options in order to improve your search results). Note that older ads are displayed further down in the list.
Payment must be made within 48 hours after the ad has been registered. Late payments cannot be automatically credited in our system. In case of a late payment, contact the Pazar3 Customer Care Center by email (support@pazar3.mk) or by phone (+389 (0) 47 55 11 66 / +389 (0) 78 377 677) so they can verify your payment manually.

Compensation

Pazar3 only refunds advertising costs in the event of a technical error or manipulation caused by a third party. In other cases, a refund is not possible. If your ad violates the Pazar3 Rules of Advertisement, you will be allowed to change and resubmit it for free. Pazar3 reserves the right to decide when an ad violates the advertising rules.

Pazar3 does not compensate for any financial damages caused to sellers or buyers as a result of their advertisement on Pazar3.